Shipping-Returns
Education Mega Store Return Policy
At Education Mega Store, we strive to provide quality products that meet the educational needs of your family. However, we understand that sometimes returns may be necessary. Please review the following return policies for both digital and physical products.,,
At Education Mega Store, we strive to provide quality products that meet the educational needs of your family. However, we understand that sometimes returns may be necessary. Please review the following return policies for both digital and physical products.,,
Digital Products:
Digital Products:
We offer a 15-day return period for digital products. If, within this period, you find that the product does not meet your expectations, you may request a refund. After 15 days, digital product returns or refunds will not be accepted.
Please note: Once a digital product is downloaded or accessed, it is considered final and not returnable unless technical issues are present.
Physical Products (Unopened):
Unopened physical products can be returned within 15 days of purchase. To process the return:
Unopened physical products can be returned within 15 days of purchase. To process the return:
- The product must be in its original packaging, unused, and in resalable condition.
- The customer is responsible for paying return shipping costs.
- A charge of $14.95 may be deducted if order qualified for free shipping.
- A 10% restocking fee will be deducted from your refund to cover restocking and handling costs.
Damaged or Defective Products:
If your product arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue, either by providing a replacement or issuing a refund at no additional cost.Sale or Clearance Items:
If your product arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue, either by providing a replacement or issuing a refund at no additional cost.Sale or Clearance Items:
All sales on discounted or clearance items are final. Sale or clearance items are not eligible for return, refund, or exchange.
Items That Are Non-Returnable:
Certain products are non-returnable. These products will be listed in a special section labeled “Items That Are Non-Returnable” on this page. If a product has specific return restrictions, this will also be noted in the product description for clarity.
Return Process:
- Contact our customer service team to initiate a return and receive a return authorization number.
- Pack the item securely and include the return authorization number.
- Send the package using a trackable shipping method. We are not responsible for lost return shipments.
Any questions?
Please contact us at support@educationmegastore.com. We will be delighted to assist you!