Purchase Orders
Purchase Orders
Welcome to Education
Digital Products:Digital Products:
We offer a 15-day return period for digital products. If, within this period, you find that the product does not meet your expectations, you may request a refund. After 15 days, digital product returns or refunds will not be accepted.
Please note: Once a digital product is downloaded or accessed, it is considered final and not returnable unless technical issues are present.
Physical Products (Unopened):
Unopened physical products can be returned within 15 days of purchase. To process the return:
Unopened physical products can be returned within 15 days of purchase. To process the return:
- The product must be in its original packaging, unused, and in resalable condition.
- The customer is responsible for paying return shipping costs.
- A charge of $14.95 may be deducted if order qualified for free shipping.
- A 10% restocking fee will be deducted from your refund to cover restocking and handling costs.
Damaged or Defective Products:
If your product arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue, either by providing a replacement or issuing a refund at no additional cost.Sale or Clearance Items:
If your product arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue, either by providing a replacement or issuing a refund at no additional cost.Sale or Clearance Items:
All sales on discounted or clearance items are final. Sale or clearance items are not eligible for return, refund, or exchange.
Items That Are Non-Returnable:
Certain products are non-returnable. These products will be listed in a special section labeled “Items That Are Non-Returnable” on this page. If a product has specific return restrictions, this will also be noted in the product description for clarity.
Return Process:
- Contact our customer service team to initiate a return and receive a return authorization number.
- Pack the item securely and include the return authorization number.
- Send the package using a trackable shipping method. We are not responsible for lost return shipments.
Any questions?
Please contact us at support@educationmegastore.com. We will be delighted to assist you!